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🔧 After getting a wave of sky-high quotes from local spa techs, a Disabled Combat Veteran found himself in hot water — and not the kind meant for relaxing . Every company wanted to “replace everything” without even confirming the issue. That’s when he called Rick at Genuine Tech Geek LLC . Here’s what he had to say: “I would highly recommend Rick with Genuine Tech Geek LLC! This owner is definitely the smartest electronics technician I’ve met! After speaking to several spa t

This Microsoft Surface Pro X  came in completely locked up — the system couldn’t reinstall Windows due to a failing solid-state drive (SSD)  and BitLocker encryption errors . After a detailed diagnosis, I found that the drive itself was the root of the problem. I replaced the bad SSD, sourced the correct Microsoft recovery image  (required specifically for the Surface Pro X), and had the system fully restored and running perfectly the next day . It’s always satisfying to brin

💻 Wendy reached out to Genuine Tech Geek LLC  because her computer had been running slow and lagging for too long. After diagnosing the...

Recently, a customer brought in their audio processor after the USB port was accidentally torn off. A damaged port like this can make the...

We love hearing from happy customers! Recently, one of our clients left this fantastic review: “Fast, easy, professional and...

Today we completed a screen replacement on a 17-inch HP laptop . While screen repairs may look simple, they’re actually a precise process...

Today I had the opportunity to work on something a little different — a flight simulator controller board  that had stopped working....